Cookies Policy

Effective Date: January 1, 2025

DwellingBasics is committed to protecting your privacy and ensuring transparency about how we use cookies and similar technologies on our website. This Cookies Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how visitors interact with our pool maintenance services website, enabling us to improve your browsing experience.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

2. How We Use Cookies

DwellingBasics uses cookies for several important purposes related to our pool maintenance and servicing operations:

2.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions for pool service inquiries. Without these cookies, our website cannot function properly.

2.2 Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies help us analyze visitor traffic, identify popular pool service pages, and understand which maintenance resources are most helpful. This information allows us to improve our website structure and content related to pool care and maintenance services.

2.3 Functionality Cookies

These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. For example, they may remember your pool type preferences when browsing our service offerings.

2.4 Marketing and Targeting Cookies

With your consent, we may use marketing cookies to deliver advertisements relevant to your interests in pool maintenance services. These cookies track your browsing activity and help us show you information about our pool cleaning, chemical balancing, and equipment maintenance services that may be of interest to you.

3. Types of Cookies We Use

4. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report website usage statistics, deliver advertisements related to pool maintenance services, and enhance user experience. These third parties may include:

  • Analytics Providers: To help us understand visitor behavior and improve our pool service offerings
  • Advertising Networks: To display relevant advertisements about our pool maintenance services
  • Social Media Platforms: To enable social sharing of our pool care tips and service information
  • Customer Support Tools: To provide live chat assistance for pool maintenance inquiries

These third-party cookies are subject to the respective privacy policies of these external services.

5. Your Cookie Choices

You have several options to manage cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies. Please note that if you choose to block all cookies, you may not be able to access all or parts of our pool services website.

5.2 Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by accessing our cookie settings tool available on our website.

5.3 Opt-Out Links

For third-party analytics and advertising cookies, you can opt out directly through the respective service providers' opt-out mechanisms. We provide links to these opt-out tools in our privacy documentation.

6. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we use cookies in connection with our pool maintenance services.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us at:

DwellingBasics

17 Elmfield Road

London, SW17 8HN

United Kingdom

Phone: +44 20 8593 1746

Email: [email protected]

By continuing to use our website and pool maintenance services, you acknowledge that you have read and understood this Cookies Policy and consent to our use of cookies as described herein.