We provide comprehensive pool care solutions for residential and commercial properties across London. From routine cleaning to equipment repair, each service ensures your pool stays safe, clean, and ready to use throughout the year.
Professional analysis of pH levels, chlorine content, alkalinity, and calcium hardness. We check for bacteria, algae presence, and mineral balance to maintain optimal water quality. Results provided within 24 hours with detailed recommendations for any necessary adjustments to keep your pool water crystal clear and safe.
Per visit
Book NowThorough removal of debris, leaves, and dirt from pool surface and bottom. We scrub walls, vacuum the floor, clean skimmer baskets, and empty pump strainers. Includes brushing tiles, checking water line for stains, and ensuring all visible surfaces are spotless for immediate use.
Weekly service
Book NowComplete inspection and cleaning of sand, cartridge, or diatomaceous earth filters. We backwash systems, replace filter media when needed, check pressure gauges, and ensure proper flow rates. Regular filter care prevents cloudy water, reduces chemical usage, and extends equipment lifespan significantly for efficient pool operation.
Monthly service
Book NowDiagnosis and repair of circulation pump issues including motor failures, seal leaks, and impeller damage. We replace worn components, fix electrical connections, and test performance after repairs. Service covers all major pump brands with genuine replacement parts and includes warranty on labor and materials installed.
Plus parts cost
Book NowInspection and servicing of gas, electric, or heat pump heaters. We clean burners, check thermostats, test safety controls, and verify proper temperature regulation. Includes examining heat exchangers for corrosion, testing ignition systems, and ensuring efficient operation to maintain comfortable water temperatures while minimizing energy consumption.
Annual service
Book NowComplete preparation for winter months including draining equipment, adding antifreeze to plumbing lines, and installing protective covers. We remove water from pumps and filters, balance water chemistry for dormant period, and secure all accessories. Prevents freeze damage and makes spring opening faster and easier.
One-time seasonal
Book NowComprehensive pool startup after winter closure. We remove covers, reconnect equipment, refill water to proper levels, and restart circulation systems. Includes initial chemical balancing, cleaning of accumulated debris, inspection of all components, and testing to ensure everything functions correctly before first swim of the season.
One-time seasonal
Book NowHigh-dose chlorination to eliminate bacteria, algae, and organic contaminants. We apply concentrated sanitizer, circulate water for proper distribution, and retest after treatment. Restores water clarity quickly, removes chloramine odors, and resets chemical balance. Essential after heavy use, storms, or when water appears cloudy or develops unusual smell.
Per treatment
Book NowTargeted treatment for green, yellow, or black algae growth. We brush affected areas, apply specialized algaecides, and super-chlorinate water. Includes vacuuming dead algae, cleaning filters multiple times, and monitoring until completely clear. Follow-up visits ensure algae does not return and water remains pristine throughout swimming season.
Complete treatment
Book NowProfessional removal of calcium deposits, waterline stains, and mineral buildup from pool tiles. We use specialized tools and cleaning agents that safely dissolve scale without damaging grout or tile surfaces. Restores original appearance, prevents permanent etching, and makes tiles shine like new while protecting investment in pool finish.
Per session
Book NowComplete water replacement when chemical balance cannot be restored or total dissolved solids are too high. We safely drain pool, clean empty basin, inspect for cracks or damage, and refill with fresh water. Includes initial chemical balancing and circulation system startup. Recommended every three to five years.
Full service
Book NowAdvanced diagnostic service to locate water loss in pool structure, plumbing, or equipment. We perform dye tests, pressure tests on lines, and electronic leak detection. Identifies exact location of leaks in liner, concrete, pipes, or fittings. Detailed report provided with repair recommendations and estimated costs for fixing identified issues.
Inspection service
Book NowInstallation of new LED or incandescent pool lights. We drain water to safe level, replace bulbs or entire fixtures, check electrical connections, and reseal housings. Service includes testing for proper illumination and ensuring waterproof integrity. Available in various colors and brightness levels to create desired ambiance for evening swimming.
Plus fixture cost
Book NowComprehensive evaluation of pool safety features including fencing, gates, covers, and drain systems. We check compliance with local regulations, test emergency equipment, inspect ladders and handrails, and verify proper signage. Detailed report highlights any concerns with recommendations for improvements to protect users and meet insurance requirements.
Annual inspection
Book NowWe maintain over 150 swimming pools across London and surrounding areas. Each project demonstrates our commitment to water quality, equipment reliability, and customer satisfaction. From residential pools to commercial facilities, our team delivers consistent results.
Complete maintenance service for a 12-metre outdoor pool in Hampstead. We installed a new filtration system, balanced water chemistry, and established a weekly maintenance schedule. The pool now operates with 40% lower chemical consumption while maintaining crystal-clear water throughout the swimming season.
View Details
Year-round maintenance contract for a 25-metre indoor pool serving 200 daily visitors. Our team conducts twice-daily water testing, weekly equipment inspections, and monthly deep cleaning. We reduced downtime by 85% compared to previous provider and maintain consistent chlorine levels between 1.0-3.0 ppm.
View Details
Premium maintenance for a heated indoor pool with integrated spa features. We manage temperature control, humidity levels, and advanced UV sanitization system. The service includes monthly tile cleaning, quarterly equipment servicing, and 24/7 emergency support. Water temperature stays constant at 28°C with minimal energy fluctuation.
View Details
Full restoration of a neglected 15-year-old pool in Wimbledon. We replaced corroded pipework, installed energy-efficient pumps, resurfaced tiles, and upgraded to saltwater chlorination. The project took six weeks and included training the homeowner on basic maintenance. Energy costs decreased by 50% with the new equipment.
View Details
Daily maintenance for a luxury hotel rooftop pool serving international guests. We provide early morning water testing before opening hours, maintain pristine appearance, and coordinate with hotel staff. Our service includes weekly shock treatments, filter backwashing, and immediate response to any water quality concerns within two hours.
View Details
Seasonal maintenance for a family pool with automatic cover system. Services run from April to September, including opening preparation, weekly cleaning, chemical balancing, and winterization. We installed a variable-speed pump that reduced electricity usage by 60%. The pool accommodates regular use by four family members and occasional guests.
View DetailsReal feedback from pool owners across London and surrounding areas who trust us with their pool care
Our pool had persistent algae issues that three other companies couldn't solve. DwellingBasics identified the circulation problem within the first visit, replaced the faulty pump, and rebalanced the chemistry. Water has been crystal clear for six months now. Their technician explained everything in detail and provided a maintenance schedule that actually works.
Excellent service. They arrive on time, work efficiently, and leave the pool area spotless. Been using them for two years.
Good overall service and the pool stays clean. The technician is knowledgeable and friendly. Only minor issue is they sometimes reschedule visits with short notice, but they always make up for it within a day or two. Fair pricing for the quality of work.
We needed a complete filter system upgrade before summer. The quote was transparent with no hidden costs. Installation took exactly the time they promised. The new system reduced our electricity consumption by 30% according to our meter readings. They also trained our housekeeper on basic maintenance tasks, which was incredibly helpful.
Professional team. Fixed our heating system in one visit and the price was exactly what they quoted. Highly recommend.
The service is decent and they know what they're doing. Pool maintenance is done properly. However, I found their pricing slightly higher than competitors in the area. Communication could be better - sometimes takes a day to get responses to emails. That said, the actual work quality is solid and they've never missed a scheduled visit.
Called them on Saturday morning when our pool pump failed completely. They had someone here within three hours, diagnosed the motor failure, and installed a replacement by Monday. Saved our daughter's birthday pool party. The technician even stayed late to ensure everything was running perfectly. Worth every penny.
Reliable service and knowledgeable staff. The initial consultation took longer than expected, but they were thorough. Happy with the results so far.
We've used DwellingBasics for spring openings and winter closings for three years. They handle everything from removing the cover to balancing chemicals and checking all equipment. Last spring they spotted a small leak in the liner that would have become a major problem. Their preventive approach has saved us thousands in potential repairs. The team is punctual, respectful of our property, and genuinely cares about doing the job right.
Switched to them after poor experience with previous company. The difference is remarkable - they actually test the water properly, clean the skimmers thoroughly, and check all equipment during each visit. Our pool has never looked better and we're using fewer chemicals than before.
Good service overall. They're professional and the pool is well maintained. Would appreciate more flexibility with scheduling options, but otherwise satisfied.
Had constant pH problems that made the water irritating to eyes and skin. Their technician spent time explaining the relationship between alkalinity, pH, and calcium hardness. They adjusted our dosing system and now the water stays balanced for weeks. My children can finally enjoy swimming without red eyes. The educational approach really helped me understand what was happening.
The technical work is fine and they clearly know pools well. Met my expectations for maintenance quality. Pricing is reasonable for London. One thing to note - their busiest period is summer, so booking can take a few days longer than advertised. If you plan ahead, no issues.
Fantastic service from start to finish. They transformed our neglected pool into a pristine swimming area. Very impressed with their attention to detail.
The calcium buildup on our pool tiles was embarrassing. DwellingBasics used a specialized treatment that removed years of deposits without damaging the tile surface. They also sealed the grout to prevent future staining. The pool looks like it did when first installed fifteen years ago. Excellent craftsmanship and fair pricing for the results achieved.
Solid company with experienced technicians. They handle our commercial pool efficiently. Service is consistent, though invoicing could be more detailed. Would recommend for regular maintenance contracts.