Good overall service and the pool stays clean. The technician is knowledgeable and friendly. Only minor issue is they sometimes reschedule visits with short notice, but they always make up for it within a day or two. Fair pricing for the quality of work.

The service is decent and they know what they're doing. Pool maintenance is done properly. However, I found their pricing slightly higher than competitors in the area. Communication could be better - sometimes takes a day to get responses to emails. That said, the actual work quality is solid and they've never missed a scheduled visit.

Called them on Saturday morning when our pool pump failed completely. They had someone here within three hours, diagnosed the motor failure, and installed a replacement by Monday. Saved our daughter's birthday pool party. The technician even stayed late to ensure everything was running perfectly. Worth every penny.

Switched to them after poor experience with previous company. The difference is remarkable - they actually test the water properly, clean the skimmers thoroughly, and check all equipment during each visit. Our pool has never looked better and we're using fewer chemicals than before.

The technical work is fine and they clearly know pools well. Met my expectations for maintenance quality. Pricing is reasonable for London. One thing to note - their busiest period is summer, so booking can take a few days longer than advertised. If you plan ahead, no issues.

The calcium buildup on our pool tiles was embarrassing. DwellingBasics used a specialized treatment that removed years of deposits without damaging the tile surface. They also sealed the grout to prevent future staining. The pool looks like it did when first installed fifteen years ago. Excellent craftsmanship and fair pricing for the results achieved.